Yes, the portal uses secure encryption and authentication practices to protect your personal and financial information.
Each participant in the retirement plan is able to create an account and access the portal.
Participants include active, deferred, and retired members, as well as beneficiaries and other payees receiving benefit payments on behalf of members. Once a participant has died, access to their portal account is no longer available.
A passkey allows you to sign into your portal account more quickly and safely using the same face ID, fingerprint, or PIN you already use to unlock your device. When you sign in with a passkey, you do not have to enter your username and password. Passkeys can be added to your account from the User Profile page in your portal account.
After you login with your username and password, you may see the Unrecognized Browser page. This usually means that you are accessing your account from a web browser or device that you have not used before. As a security precaution, you are required to answer your challenge questions or provide a verification code from one of your established Multifactor Authentication (MFA) methods before you can access your account.
If you are using a secure personal device, you may wish to choose "Remember this browser" so that future logins from this browser are trusted and do not require this step for a while. Eventually, trusted browsers expire, so you will periodically be required to repeat this step even if you do choose to remember this browser.